We offer quality repro german uniforms,awards,caps,and insignias.
All items are listed in U.S Dollars.

TESTIMONIALS

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Customer Service
FAQ
  
1.Q:Do I have to register to buy products?
A:No,you can check out anonymously,but we suggest you register an account.
Benefits of Registering:
  Quick checkout on future orders
  Easy Order Tracking
  Enjoy a discount
 
 2.Q:Do you offer discount to regular customer?
A:Yes. Order amount can be accumulated.
Once your total order amount  is over $200,you can enjoy a 5% discount on future orders.
Once your total order amount is over $500,you can enjoy a 10% discount on future orders.
Once your total order amount is over $1000,you can enjoy a 20% discount on future orders.      
 
3.Q:What payment methods do you accept?
 A: We accept payment by credit card,western union and bank transfer
 
4.Q:How much is the shipping cost ?
A:Price includes postage,customers may have to pay custom fees which is depending on your Customs.
Uniforms and visor caps will be shipped by express. Other products (awards,insignia,ribbon bars,etc ) will be shipped by registered mail.
 
5.Q:How soon can you ship my order after I pay?
A:Uniforms can be shipped out in about 3 weeks,other items (caps,awards,insignia,ribbon bars,etc )can be shipped out in about 5 days.

6.Q:Do you sew insignias(collar tabs,shoulder boards,eagle,cuff title,etc) onto the tunic ?

  A:Yes,we sew insignias onto the tunic for free.


7.Q:How do I track my order?
 A:Tracking number will be sent to your registered mail address automatically when we get it.Alternatively, you can login onto your account to track it.
 
8.Q:How soon can I receive my order after it's shipped?
A:If it's shipped by DHL/Fedex,usually it arrives in  one week.
If it's shipped by registered mail,usually it arrives between 20-30days.
 
9.Q: If I haven't yet received my order in the expected time,what should I do?
 A:Please don't hesitate to contact us,we will look into it,and then work out a solution.
 
10.Q:How do I contact you?
 A:If you have any questions or concerns,please don't hesitate to contact us at service@unionmilitaria.com
 
Return Policy
1.If the item (garment,cap,awards,etc)you received gets damaged,please send us a photo within 3 days upon receiving it.After checking the photo,we can resend it or issue a full refund.
2.If the standard size garment or cap does not fit you well,you can exchange it for another size.But you need to pay  postage of returning it and postage of we resend a correct one.We will resend one after it's returned in the original condition.
If you'd like to return the items for a refund,please send us the tracking number after it's shipped.We will issue a refund by deducting the original postage after it's returned in the original condition
3.Tailor -made garment  CAN'T be returned or exchanged.
So please do make sure your measurements are correct.We will send you pictures of tunic measurements when it's finished.
 
Privacy Policy
 Privacy is important to us and we respect your privacy.Using SSL and advanced encryption technology safeguards your personal information
 
We guarantee that any information collected at www.unionmilitaria.com will be kept strictly confidential and will not be shared,sold,or disclosed.

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